The license token value has been truncated or otherwise altered from the initial value generated. 'License Error: illegal base64 data at input byte $NUMBER The inspect command in docker can be useful to identify if the lack of memory shutdown the container. Verify the minimum resource (CPU and RAM) requirements are being assigned to a transcription container. If the container is memory (RAM) starved it can quit during the transcription process. The following ffmpeg can be used to identify it there is a valid sample rate: Check the audio file is valid and that a sample rate can be read. The sample rate from the audio file that was passed for recognition did not have a sample rate. If volume mapping the file into the container, ensure that a valid audio file is being mapped in. $ docker run -rm -e SM_LOG_DIR=/xxx -e SM_JOB_ID=1 -v $PWD/tmp:/xxx batch-asr-transcriber-en:10.2.0

This can occur when a directory is volume mapped into the containers and a log file cannot be created into that directory.Įxample command to map in a tmp directory inside the container to /xxx path: $ docker run -it -entrypoint /bin/bash batch-asr-transcriber-en:10.2.0 The following can also be done inside the container to check that AVX is listed in the CPU flags. Please ensure that the host that’s running the Docker engine has an AVX compatible CPU. This means that the models couldn’t be loaded within the container. Below are some errors with suggestions and how they can be revolved.

The logs will show the reasons for the failed job especially when multiple errors can cause the same error code. Speechmatics heavily advise enabling logging (see instruction above). There are occasions where the transcription container will fail to transcribe the media file provided and will exit without error code 0 (success).

Transcribe forgot license key